Privacy Policy

Thank you for visiting our website. Protecting your personal data is very important to us. Below, we provide comprehensive information regarding the collection, processing, and use of your data in accordance with the General Data Protection Regulation (GDPR / Regulation EU 2016/679) and applicable Italian data protection law (Legislative Decree 196/2003 as amended by Legislative Decree 101/2018).

1. Data Controller

The data controller responsible for processing data on this website is:
Stefanie Gruber – Certified Mountain Hiking Guide in South Tyrol
Hiking in South Tyrol
39011 Lana, South Tyrol (BZ), Italy
Phone: +39 333 40 40 512
Email: info@wanderungen-in-suedtirol.com
VAT Number: 03257390215

2. Legal Bases for Processing

Your personal data is processed strictly in accordance with GDPR provisions (Art. 6(1) GDPR):

• Consent (Art. 6(1)(a) GDPR): Where you have granted explicit consent for specific processing operations (e.g., non-essential cookies).
• Contractual Performance & Inquiries (Art. 6(1)(b) GDPR): When processing is necessary for taking steps prior to entering into a contract or fulfilling a booking for guided hikes.
• Legal Obligation (Art. 6(1)(c) GDPR): When processing is required to comply with statutory requirements (such as tax and accounting record-keeping under Italian law).
• Legitimate Interests (Art. 6(1)(f) GDPR): When necessary for our legitimate interests in maintaining the technical functionality, security, and stability of the website.

3. Data Collection on Our Website

Server Log Files:
When you visit our website, our server automatically records technical access data transmitted by your browser, including:

• Browser type and version
• Operating system
• Referrer URL (the previously visited page)
• Host name of the accessing computer
• Date and time of the server request
• IP address of the accessing device

This technical data is required to deliver website contents reliably, prevent cyber threats, and ensure server integrity. It is not merged with any other personal data sources. Legal basis: Art. 6(1)(f) GDPR.

4. Contacting Us (Contact Form, Email, Phone, WhatsApp)

When you reach out via our contact form, email, or telephone, the personal details provided (such as your name, email address, phone number, and inquiry content) are stored to process your request and handle subsequent questions. We do not disclose this data to third parties without your consent.

WhatsApp Inquiries:
We offer the option to contact us via WhatsApp (Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). Using WhatsApp is voluntary. When contacting us via WhatsApp, your mobile number and username will be transmitted. Please refer to WhatsApp's privacy policy for details.

5. Cookies & Consent Management

Our website utilizes technically essential cookies necessary to enable core functions like page navigation, language selection, and storing your consent preferences. Legal basis: Art. 6(1)(f) GDPR.

Google Tag Manager: We use Google Tag Manager to coordinate website tags. Google Tag Manager does not set individual cookies or store personal data, serving solely as a script deployment framework.

6. Social Media & External Links

Our website provides direct links to our social media profiles on Instagram and Facebook, as well as the South Tyrol Weather Service (wetter.provinz.bz.it). These are standard external hyperlinks. No user data is transferred to these platforms during ordinary browsing on our website; transmission only occurs once you actively click on one of these links.

7. Data Retention

Personal data is retained only for as long as needed to fulfill the designated purposes, or as mandated by statutory retention periods (such as Italian commercial and tax obligations requiring retention of up to 10 years). Data is routinely erased once these terms expire.

8. Your Rights as a Data Subject

Under GDPR Articles 15 to 22, you are entitled to the following rights:

• Right of Access (Art. 15 GDPR): You have the right to request confirmation of whether personal data concerning you is processed and receive a copy thereof.
• Right to Rectification (Art. 16 GDPR): You have the right to obtain the prompt correction of inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten", Art. 17 GDPR): You may request the erasure of your personal data where statutory retention obligations do not apply.
• Right to Restriction of Processing (Art. 18 GDPR): You may request restriction of processing in specific statutory circumstances.
• Right to Data Portability (Art. 20 GDPR): You have the right to receive personal data provided to us in a structured, commonly used, machine-readable format.
• Right to Object (Art. 21 GDPR): You have the right to object at any time to the processing of your personal data on grounds relating to your particular situation.
• Right to Withdraw Consent (Art. 7(3) GDPR): You can revoke previously granted consent at any time with future effect.

To exercise any of these rights, please send an email to: info@wanderungen-in-suedtirol.com.

9. Right to Lodge a Complaint with a Supervisory Authority

If you believe that the processing of your personal data infringes data protection law, you have the right to lodge a complaint with a supervisory authority. The competent Italian authority is:

Garante per la protezione dei dati personali
Piazza Venezia 11, 00187 Rome, Italy
Phone: +39 06.696771
Email: protocollo@gpdp.it / rpd@gpdp.it
Website: www.garanteprivacy.it

10. Data Security (SSL/TLS Encryption)

This website employs current SSL/TLS encryption for enhanced security and protection during data transmission. You can identify an encrypted connection by the “https://” prefix and lock icon in your browser's address bar.

11. Status and Changes

This Privacy Policy is current as of September 2026. It may be updated periodically to reflect legislative amendments or technological developments.